Book online
Browse availability and reserve your facial anytime through our secure booking system. New clients are always welcome. Most start with a Signature Facial.
Visit the studio.
A calm, private facial studio in Waterdown, built for unhurried, personalized facials. The easiest way to see us is to book online or send a quick email, and we'll take care of the rest.
Booking
Reserve your visit in a couple of clicks.
Email us
Prefer to ask first, or not sure what to book? Send us a note and we'll help you choose the right starting point and find a time that works.
Your First Visit
Nervous about a first facial? That's completely normal.
We hear it all the time. You'll walk into a calm, private space where there's no judgement and no pressure of any kind. We take our time getting to know your skin, answer every question, and explain what we're doing as it happens, so there are no surprises and no embarrassing moments.
"Our job is to guide you, not overwhelm you."
There's never pressure to buy products or commit to anything. You leave understanding your skin, with a clear plan for today and for the longer term.
A note on arriving, and why our door is sometimes locked.
We're a small, hands-on studio without a traditional front desk. When we're all in treatments, the front door is locked so facials stay calm and uninterrupted. It's never anything personal.
- Please book online or email us rather than dropping in.
- Booked and the door is locked? You're in the right place. Give us a moment, or email us and we'll make sure you're looked after.
- We rarely take calls, so online booking and email are always the fastest way to reach us.
Find Us
Waterdown, ON L8B 0G8
Sunwaves Facial Studio
80 Hamilton St N #2Waterdown, ON L8B 0G8
We're in the plaza across from Goodness Me, the side of the plaza faces Home Hardware.
Park anywhere in the lot.
Park anywhere in the lot.
Getting here is easy from Burlington, Dundas and Hamilton. The studio is at 80 Hamilton St N #2 in Waterdown, in the plaza across from Goodness Me, and you can park anywhere in the lot. Clients also visit from Flamborough, Ancaster, Oakville and the surrounding communities.
Hours
By appointment
- Wednesday
- 12 – 8 pm
- Thursday
- 12 – 8 pm
- Friday
- 10 am – 6 pm
- Saturday
- 9 am – 2 pm
- Sunday – Tuesday
- Closed
Good To Know
A few things worth knowing.
Cancellations
We ask for 48 hours' notice so we can offer your time to another client. Cancelling without notice carries a $25 fee, but we understand life happens, and we're flexible when giving notice simply wasn't possible.
Running late & missed visits
Let us know and we'll do our best to fit your full facial into the time you have left. If you're more than 25 minutes late we'll reschedule you, with a $25 late fee. A missed appointment without any word is charged the full facial fee.
Consent forms
Your first facial, microneedling session, chemical peel, dermaplaning or membership starts with a short consent form. It takes a minute or two, and it's how we make sure every treatment is safe for your skin.
Ages
Our Teen Facial is designed for ages 14–18. Every other treatment is for adults 18 and over.
Common Questions
Everything you might be wondering.
If you're new to facials or unsure where to begin, these are the questions we hear most. Still curious? Just email us. We're happy to help.
For most first-time clients, we recommend starting with a Signature Facial ($135, 60 minutes). It lets us understand your skin while giving you a relaxing, results-focused treatment. If you'd like guidance on your routine first, book Skin Coaching ($50, in studio or virtual). Not sure? Take our quick quiz and we'll point you to the right starting place.
Yes, free parking in the plaza lot.
Most first-time clients start with a Signature Facial ($135, 60 minutes). If you mainly want advice on your routine, Skin Coaching is $50.
Yes. The Teen Facial is for ages 14 to 18. We send a consent form before the visit, and a parent or guardian is welcome to stay.
Monthly Membership is $89 a month, billed on the 1st. Cancelling takes one month's notice, and payments are not refunded. If you miss a month's facial, you can use it within 3 months, upgrade it, or gift it. Membership is always optional.
Book it in Vagaro and we send you a Zoom link. Skin Coaching is $50, and that $50 is credited toward a facial or treatment booked at that visit.
Every Peel Program starts with a complimentary consultation, then a series of peels planned for your skin, plus one Signature Facial. The Pigmentation and Clear Skin programs are $450, and Skin Renewal is $400.
Yes. Consultations for chemical peels, microneedling and RF microneedling are complimentary.
Come exactly as you are. There's nothing to prepare. Makeup is completely fine; a double cleanse is part of every facial anyway. The only tip we ever give: arrive with hair you don't mind getting a little messed up.
Yes. We offer targeted treatments including microneedling, RF microneedling, chemical peels, and dermaplaning. You can book most directly; for microneedling we'll guide you on a plan, and RF microneedling starts with a quick consultation. Members receive preferred pricing on all of them.
Every facial is customized to your skin that day. A Signature Facial may include a double cleanse, exfoliation, microdermabrasion, extractions if needed, facial massage, lymphatic drainage, a customized mask, and professional finishing products, all chosen for your skin and goals.
Not at all. Membership is never required and never pushed. It's an option for clients who want to stay consistent, and we'll only suggest it if it makes sense for your skin and goals. Here's how it works, with no pressure.
That's completely okay. Most people aren't sure, and figuring it out is part of what we do. During your facial or consultation we'll assess your skin and explain what we're seeing in plain language. You don't need to know anything in advance.
We'll guide you toward a simple, realistic routine based on your skin, not a shelf of products you don't need. We work with professional G.M. Collin skincare, and there's never pressure to buy. Read more on how we work and what we use. Skin Coaching is the better fit if your home routine is the main focus.
It depends on your skin and goals. Some clients come occasionally for maintenance and relaxation; others benefit from more regular treatments. We guide everyone individually and will always recommend a frequency that's realistic for you, never more than you need.
Not necessarily. Skin renews on roughly a monthly cycle, so monthly facials suit many people. Some skin and goals don't call for monthly visits, and we'll tell you honestly if that's the case for you.
No. A customized monthly facial is gentle on most skin. We focus on skin longevity, so we pace every recommendation to what your skin can comfortably handle.
We ask for 48 hours' notice so we can offer your time to someone else; cancelling without notice carries a $25 fee. If you're more than 25 minutes late, we'll reschedule you with a $25 late fee. A missed appointment without notice is charged the full fee. Life happens, so let us know as soon as you can.
Ready when you are.
Book online or send us a note. New clients are always welcome. We'll help you find the right place to start.
Book Your Visit Online booking & email preferred
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SUNWAVES FACIAL STUDIO